Monthly Archives: December 2018

Christmas & New Year opening times

Please note that our office will be closed from 1pm on Monday 24 December until 8.30am on Wednesday 2 January 2019.

If you have an emergency repair during this period, please call the out of hours phone number: 07900 916874, and you will be directed to one of our emergency contractors.  You should only use this number to report a genuine emergency repair:

  • serious flooding
  • total electrical failure
  • loss of mains water
  • property no longer secure and/or water tight
  • a health and safety risk
  • no heating / hot water (between 1 Oct – 31 March).

Please note, you may be recharged if you call out a contractor and it is found not to be a genuine emergency.

If you smell gas, this should be reported immediately to the National Gas Emergency Service on 0800 111 999.

Non-emergency repairs over this period may be reported by email to maintenance@bucksha.co.uk or via our web site www.buckshousing.co.uk and staff will attend to these once the office has reopened.

If you are away over Christmas / New Year, please remember to leave your heating on low in case of a drop in temperature and the risk of frozen or burst pipes.

Christmas & New Year opening times 2019-02-12T19:26:52+00:00