How we can help
Discretionary housing payment (DHP)
If you are struggling to pay a shortfall in your rent, you may be able to claim a discretionary housing payment (DHP). A DHP can be claimed when you are already getting either Universal Credit or Housing Benefit.
Your local authority is able to make a short-term award if you are struggling to pay your rent. DHP is often awarded when people are affected by the bedroom tax or benefit cap, but can also be for other reasons such as short-term illness or family circumstances.
Our Welfare Benefits Officer can provide guidance on whether you should apply for DHP and can help you with the application.
Problems with Housing Benefit
If you have had a problem with Housing Benefit, it may be possible to ask for the decision to be reviewed to get it back into payment or increased. Contact our Welfare Benefits Officer, if you need help with this.
For free advice on dealing with debt you can:
- contact StepChange – a charity which provides expert, tailored advice and practical solutions to problem debt.
Other sources of independent advice
You can get independent advice from your local Citizen’s Advice Bureau (CAB) – find your local CAB here www.citizensadvice.org.uk
You can contact your local Shelter Advisor – find your local Shelter Adviser here
Extra help available from Bucks Housing
Tenant Welfare Fund
We operate a Tenant Welfare Fund to provide a little extra help to customers experiencing financial difficulties. Tenants are able to apply for a one-off grant of up to £250 to purchase essential items. Recent examples have included help towards a cooker, a fridge/freezer, replacement carpets and decorating costs. To be eligible tenants must be able to provide clear evidence of financial hardship.
For more information, please contact firstname.lastname@example.org or give us a call.