Our office remains closed, with our staff working mainly from home. Please note that staff will not be working between 12.30pm on Friday 24 December 2021 and 8.30am on Tuesday 4 January 2022.
If you have an emergency repair during this period, please call the normal office phone number: 01494 480340, and you will be directed to one of our out of hours contractors. Please only use this number to report a genuine emergency repair:
- serious flooding
- total electrical failure
- loss of mains water
- property no longer secure and/or water tight
- a health and safety risk
- no heating / hot water.
Please note that you may be recharged if you call out a contractor and it is found not to be a genuine emergency.
If you smell gas, this should be reported immediately to the National Gas Emergency Service on 0800 111 999.
Non-emergency repairs over this period may be reported by email to firstname.lastname@example.org or via our web site www.buckshousing.co.uk and staff will deal with these once they are back at work.
If you are away over Christmas / New Year, please remember to leave your heating on low in case of a drop in temperature and the risk of frozen or burst pipes.
And finally, Seasons Greetings to all of our residents and partners from all of us here at Bucks Housing!